The Participatory Action Research team came to Hoto in Pakistan in 1994 in order to learn if the community would be interested in participating in a process to improve their water supplies. Hitherto the community-development activities in the village had all failed and NGOs in the region had labelled it as a 'bad' village in which to work. The most important lesson was that with a little 'push' and motivation from outsiders, the people were able to 'switch their thinking' in order to assess their water problems.